How to Set Up Your Bitcall SIP Account in MicroSIP (Windows)

A simple guide to setting up your Bitcall SIP account in MicroSIP on Windows. This is one of the most lightweight and reliable softphones for PC users.

April 6, 2026

1 min read

How to Set Up Your Bitcall SIP Account in MicroSIP (Windows)

What You Will Need

An active Bitcall account (panel.bitcall.io)
Your SIP credentials: Username, Password, and Domain
A PC running Windows (7, 10, or 11)
MicroSIP installed (microsip.org)

IMPORTANT

Windows Security Warning
During installation, Windows might say "Windows protected your PC". Click More info → Run anyway. This is a standard warning for lightweight open-source apps.

Step 1: Open the Settings

Launch MicroSIP. Click the small drop-down arrow in the top right corner and select Add Account.

Step 2: Enter Credentials

Fill in the following fields:

Account Name: Bitcall
SIP Server: gateway.bitcall.io
Username: Your Bitcall SIP username
Domain: gateway.bitcall.io
Password: Your Bitcall SIP password
Display Name: (Optional)

Step 3: Save & Verify

Click Save
Look at the bottom left of the MicroSIP window. It should show Online or Ready

Making a Test Call

In the dialer, enter a number in international format (e.g., 13125550123 for USA)
Click the green Call button
If the call connects, your setup is 100% correct

Expected Result

Your status shows Ready at the bottom of the window. You can now use your PC as a professional business phone using your Bitcall account.

Troubleshooting

Status: Registration Failed: Check if your domain is missing a dot or has an extra space. Confirm your password is correct from the Bitcall panel
No Sound: Go to Settings in MicroSIP and ensure the "Ringing device" and "Speaker" are set to your headset/speakers
NAT / Firewall issues: Go to Settings and enable STUN. You can use stun.l.google.com:19302
Codec Error: Bitcall uses G.711 (uLaw/aLaw). Ensure these are not disabled in the MicroSIP settings menu

No previous post

How to Set Up Bitcall SIP on Zoiper Desktop & Mobile Guide for 2026

Still need help?

Can't find what you're looking for? Our support team is here to help.